Tenant FAQs

Tenant Requirements

Application Requirements:  Applicant must be at least 18 yrs old or emancipated or married to a person who is at least 18 yrs.  All persons 18 years or older or emancipated minors are required to fill out a separate application and pay a separate application fee.

ID: Government issued ID card (i.e. Valid Driver’s License or ID Card, Passport) with picture must be presented and shown to leasing agent to ensure your identity.

Credit: Positive credit report required (or upon office’s discretion). Credit reports from other agencies not accepted. If no credit score, applicant must provide:

  • 3 years positive rental history
  • 6 months proof of income

Income:  Legal and verifiable household income.  The rent cannot be more than 40% of your monthly gross income.

Insurance: We require that all applicants have a renters insurance policy that they maintain throughout tenancy.

Pets: Subject to each rental. Unacceptable breeds: Rottweiler, Pit-bull, Chow, Akita, Pressa Canario, Wolf hybrid, Doberman.

Smoking: Every rental is NON-SMOKING.  Smoking in the rental will forfeit security deposit and could result in the termination of your tenancy.

Medical Marijuana: The cultivation of medicinal marijuana IS NOT allowed on these properties. United States federal law supersedes California state law in this matter.

Fees: Rent is due on the 1st day of each month and subject to late fee if not collected by the close of business on the 5th day of the month.  Returned check fee is 35.00.  Application fee is 35.00 per person, only cash, cashiers check or money order accepted.

Rental History: Good rental history or substantial personal reference, or successful home ownership.

Application Disqualification:

  • False information on the application
  • Incomplete or unsigned application, the signature box must be signed
  • Unacceptable credit history
  • History which includes sales or manufacture of controlled substance or eviction

Utility Contact Information

Agency Phone Website
Garbage: Aces Waste 209-274-2237 aceswaste.com
Cable TV: Volcano 209-296-7502 volcanocommunications.com
Internet – Pine Grove & Pioneer: Volcano Internet 209-296-7574 volcanocommunications.com
Internet – Starlink starlink.com
PG&E 800-743-5000 pge.com
Propane: Ferrell Gas 877-670-5319 ferrellgas.com
Propane: Campora 209-293-4846 campora.com
Propane: Kamps 209-296-5544 kampspropane.com
Propane: Suburban 800-776-7263 suburbanpropane.com
Renter’s Insurance: Matich-Vukovich Insurance – Beau Gillman 209-223-4040 matich-vukovich.com
Renter’s Insurance: Lemonade 844-733-8666 lemonade.com
Sewer: City of Sutter Creek 209-267-5646 cityofsuttercreek.org
Sewer: City of Jackson 209-223-1646 ci.jackson.ca.us
Sewer: City of Ione 209-274-2412 ione-ca.com
Water: Mace Meadow Water (Mace Meadow – Pioneer) 209-296-3121 macewater.com
Water: Amador Water Agency (Sutter Creek & Ione) 209-223-3018 amadorwater.org
Water: City of Jackson 209-223-1646 ci.jackson.ca.us
Water: Pine Grove CSD 209-296-7188 pgcsd.org
Water: Rabb Park Water (Pioneer) 209-295-7500